Pair a computer
Install Herdr Gateway on a computer you own, open its manager panel, then scan the pairing QR in Muqun. The confirmation code shown on the computer finishes pairing.
Muqun · Support
Keep your own machine within reach.
Start with the checks below. If Muqun still cannot connect, send us the device model, iOS or Android version, Herdr version, Gateway version, and the exact message shown in the app. Never send a Gateway token or pairing QR.
Email: [email protected] · Typical response time: within two business days.
Recommended network
Use Tailscale on both devices.
We strongly recommend putting your phone and the Gateway computer on the same Tailscale tailnet. It avoids router port forwarding and keeps the Gateway off the public internet. Tailscale Serve can add a private HTTPS address; do not use Tailscale Funnel for Muqun.
Read the Tailscale Serve guideQuick checks
Fix a connection
Check that Herdr 0.7.5 or later and the latest Gateway are running. Confirm the phone and computer can reach the same private address, then reopen the server in Muqun.
Remove a device
Delete a server from the Muqun home screen to revoke this phone from that Gateway. You can also revoke any paired device from the Gateway manager panel.
Restore notifications
Enable notifications for Muqun in your phone’s system settings and in Muqun Settings. Reopen the paired server so Muqun can register the current device token with your Gateway.
Privacy and safe reporting
Support never needs your access token, full terminal output, source code, or pairing QR. Remove secrets before attaching screenshots or logs.